Terms & Conditions

1. Acceptance and scope

By accessing or using this website, you agree to use it in accordance with these terms and applicable law. If you do not agree, do not use the website. These terms cover visitors’ use of the website and its publicly available content. Additional terms may apply to specific tools or services if they are introduced and presented to you.

The website is presented under the name Qelvaron Global Logistics. The precise registered legal entity that owns or operates the site has not been confirmed. “Qelvaron,” “we,” “us,” and “our” refer to the website operator under that public-facing name, without identifying a particular legal entity.

2. Website information and logistics services

The website provides general information about logistics capabilities and a way to learn about Qelvaron. Page descriptions, routes, service summaries, estimates, schedules, examples, and other materials are for general information only. They may be incomplete, may change without notice, and are not a guarantee that a particular service, route, capacity, price, or delivery date is available.

Information on this website is not a substitute for a written offer, confirmed booking, shipment instruction, transport document, bill of lading, tariff, or service agreement. Qelvaron is not bound to provide a service solely because it is described or displayed on this website.

3. Quotes, bookings, and shipment agreements

A quote request or inquiry is not a booking and does not reserve capacity. Any quote is subject to its stated validity period, assumptions, commodity and shipment details, carrier availability, regulatory requirements, and other conditions communicated with that quote. A booking is effective only when accepted through an authorized Qelvaron channel and confirmed in writing.

Transportation, forwarding, warehousing, customs coordination, and other logistics services are governed by the separate written contract and applicable transport documents, tariffs, carrier terms, mandatory laws, and service-specific conditions. If those documents conflict with these website terms, the service documents control the logistics transaction to the extent permitted by law. These website terms do not modify a signed service agreement or limit rights that cannot legally be waived.

You are responsible for providing accurate and complete shipment information through the agreed operational channel, including information required for lawful transportation, customs clearance, safety, and handling. Do not send such operational documents through this website unless Qelvaron has expressly designated a secure channel for them.

4. Shipment tracking

The Tracking page includes a reference field, but it is not connected to a carrier, warehouse, or shipment-management system and does not display live shipment events. If you enter a reference, the page uses it only in your browser to show that live tracking is not yet connected. The reference is not sent to Qelvaron or a carrier, used to query a shipment system, or stored on a Qelvaron server. The notice is not a tracking result. Any future tracking service will be subject to the source provider’s data, timing, and availability and may require additional terms and privacy disclosures.

When a tracking service becomes available, its events may be delayed, incomplete, estimated, or corrected by the carrier or other source. Unless a separate written agreement says otherwise, tracking information will be a convenience and will not replace official transport documents, notices, delivery records, or shipment instructions.

5. Acceptable use

You may use the website only for lawful purposes and in a way that does not interfere with the website, other users, or Qelvaron’s operations. You must not:

• use the website to violate a law, regulation, court order, or another person’s rights;
• probe, scan, disrupt, overload, or attempt to gain unauthorized access to the site, its hosting environment, or connected systems;
• upload malicious code, send unsolicited promotions, or misuse an inquiry field to transmit confidential or sensitive information;
• misrepresent your identity, authority, shipment details, or relationship to another person or company;
• copy, scrape, reproduce, or commercially exploit site content in a way that infringes rights or bypasses technical restrictions; or
• use automated tools in a manner that degrades site availability or collects information in violation of law.

We may restrict access to the website where reasonably necessary to protect the site, users, or our rights, or to comply with law.

6. Intellectual property

Unless a page states otherwise, the website’s text, branding, graphics, layout, and other materials are owned by or licensed to the website operator and are protected by intellectual-property laws. These terms permit you to view and print reasonable portions for your own personal or internal business reference. They do not transfer ownership or grant a general right to republish, modify, sell, or create derivative works from site content.

Qelvaron names, logos, and marks may not be used in a way that suggests sponsorship, endorsement, or affiliation without prior written permission. Third-party names and marks remain the property of their respective owners.

7. Third-party services and links

The website may use or link to third-party hosting, fonts, content-delivery networks, maps, social networks, carriers, or other services. Those services are controlled by their respective providers and may have their own terms, privacy notices, availability, and security practices. A link or resource does not mean Qelvaron endorses or controls the third party.

We are not responsible for third-party websites or services. Review the relevant provider’s terms and privacy notice before using that provider.

8. Availability and changes to the website

We may add, change, suspend, or remove website pages or functions at any time. We do not promise that the site or any particular page will always be available, uninterrupted, error-free, or compatible with every device or browser. We may perform maintenance, apply security updates, or restrict access without advance notice where reasonably necessary.

We may revise these terms by posting an updated version on this page. The “Last updated” date will identify the stated revision date. Changes apply from the date posted unless a later date is stated. Where law requires individual notice or consent, we will follow that requirement.

9. Disclaimers

To the maximum extent permitted by applicable law, the website and its content are provided “as is” and “as available.” The website operator disclaims warranties that the site or its content will be accurate, complete, current, secure, uninterrupted, error-free, fit for a particular purpose, or free of harmful components. Nothing in these terms excludes a warranty or right that applicable law does not allow to be excluded.

Website content is general information, not legal, customs, tax, insurance, safety, or professional advice. You should obtain advice appropriate to your situation and verify operational details through the authorized channel for the relevant service.

10. Limitation of liability

To the maximum extent permitted by applicable law, the website operator will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings, arising from or related to access to or inability to use this website.

To the maximum extent permitted by applicable law, the website operator’s total aggregate liability for claims arising solely from use of this website will not exceed the greater of US $100 or the amount you paid directly to access this website during the 12 months before the event giving rise to the claim. This proposed website-only limitation does not apply to liability that cannot legally be excluded or limited, or to a separate logistics service governed by its own written agreement and mandatory law.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, liability is limited only to the extent the law permits. This clause must be reviewed for the confirmed legal entity and governing jurisdiction before publication.

11. Responsibility for misuse

You are responsible for losses, claims, or costs to the extent they result from your unlawful use of the website, your material breach of these terms, or your infringement of another person’s rights. Nothing in this section makes you responsible for loss caused by the website operator’s own conduct where applicable law prohibits that result.

12. Privacy

Your use of this website is also subject to the Privacy Policy. The current website forms prepare an inquiry on your device and do not transmit it to Qelvaron; the Tracking page is not connected to a live tracking provider. Do not use those pages to send sensitive or confidential information.

13. Governing law and disputes

The governing law, courts, and dispute-resolution venue for the website operator have not been confirmed. They must be completed after the responsible legal entity and applicable jurisdictions are verified. No governing-law selection or exclusive forum is established by this draft. Nothing here prevents a consumer or other protected person from exercising a non-waivable right in the jurisdiction where that person is entitled to do so.

14. General terms

If a provision of these terms is found unlawful or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision is not a waiver of the right to enforce it later. You may not transfer rights or obligations under these terms without our prior written consent. The website operator may transfer its rights and obligations as part of a lawful business reorganization or transfer.

These terms and the Privacy Policy are the complete terms governing general use of this website, except where a separate written agreement or mandatory law applies. They do not replace a contract for logistics services. Headings are for convenience and do not affect interpretation.

15. Contact and legal notices

Questions about website use should be raised through a verified Qelvaron contact channel. The current Contact Us page prepares a message on your device and does not submit it to Qelvaron; it should not be treated as delivery of a legal notice.