1. Who is responsible
The website uses the public-facing name Qelvaron Global Logistics. The legal name of the entity that owns or operates the website has not yet been confirmed. In this policy, “Qelvaron,” “we,” “us,” and “our” refer to the operator of this website under that public-facing name. Before publication as a final policy, the responsible legal entity and its principal business address should be stated here.
Qelvaron’s publicly stated business location is Miami, Florida, USA. This does not by itself establish the operator’s place of incorporation, the location of its servers, or the law that applies to a particular service.
2. Scope and services
This policy applies to information associated with visits to this website and the website’s current inquiry and tracking-page experience. It does not replace a customer contract, bill of lading, freight-forwarding agreement, carrier notice, employment notice, or other specific privacy notice that may apply to a separate relationship.
The public Tracking page can look up shipment records maintained in Supabase. Automated carrier feeds are not connected. The site does not provide user accounts or online payments. If other data uses or services are added, this policy should be reviewed and updated before that processing begins.
3. Information involved when you use this website
The categories below describe information that may be involved in the current website experience. The precise production configuration and provider retention practices have not yet been independently confirmed.
- Information you choose to enter: for example, a name, email address, phone number, company name, or message if you type those details into an inquiry or newsletter form.
- Tracking reference: if you submit a shipment reference in the Tracking search field, it is sent to the Supabase project configured for this website to look up the matching shipment record and customer-visible updates. The search does not create or change a shipment record.
- Device and request information: a hosting or content-delivery provider may receive an IP address, browser and device attributes, requested page or asset, referral information, and request time when your browser loads the site.
- Basic interaction information: your browser may keep technical data required to load or display pages and third-party resources. The site's cookie and local-storage behavior must be audited before this notice is final.
- Information you provide outside the site: if you contact Qelvaron through a separate channel or arrange a shipment, that information is handled under the relevant channel, agreement, and applicable notices rather than being collected by this static website.
Please do not submit payment-card details, government identifiers, precise location data, customs documents, health information, or other sensitive material through a general website field.
4. Website forms and the tracking page
Inquiry and newsletter forms
The inquiry and newsletter forms prepare entered details on the visitor’s device and may copy a draft to the device clipboard; they do not transmit those form contents to Qelvaron. Clipboard behavior is controlled in part by the browser and device. Do not treat a form’s on-screen confirmation as proof that Qelvaron received your message.
Shipment tracking
When you submit a reference, the Tracking page sends it to the Supabase project configured for this website to retrieve a limited shipment summary and customer-visible updates. The page does not request sender or recipient contact details, payment information, or internal notes, and it does not connect to automated carrier feeds. The lookup is read-only and does not create or edit shipment records.
5. How information may be used
Information handled through the website may be used to deliver pages and resources, maintain site availability, diagnose errors, protect the site against abuse, or let you prepare a message on your own device. Inquiry and newsletter forms do not send their contents to Qelvaron. A submitted tracking reference is processed by the configured Supabase project to perform the lookup described above.
If information is later received through a separate business channel, it may be used to respond to the request, evaluate or perform logistics services, communicate about a shipment, meet legal obligations, resolve disputes, or protect rights and property. The relevant service documents and a revised privacy notice should describe those activities.
Where applicable law requires a legal basis for processing, the operator should identify and document the basis for the tracking lookup and other website processing in the final policy. This draft does not determine the applicable law or legal basis.
6. Service providers and sharing
The website loads design, font, script, and other page resources from third-party infrastructure, including Webflow-hosted content delivery and Google Fonts. The application also uses Supabase for shipment records and public tracking lookups. Providers may receive technical request information under their own terms and privacy notices. The Supabase project region, processing terms, and retention settings have not been confirmed for this draft.
The production hosting provider and its logging, security, and retention settings have not been confirmed for this draft. Before publication, the operator should verify the deployed provider, any service providers with access to site data, relevant data-processing terms, and whether additional analytics, advertising, or anti-abuse tools are enabled.
The inquiry and newsletter forms do not send their entries to Qelvaron. The tracking lookup sends a reference to Supabase as described above. Qelvaron may disclose information where required by law, to respond to valid legal process, to protect people or property, or as part of a business reorganization, subject to applicable law. Any other customer or shipment-data sharing should be described in the applicable service documents and privacy notice.
7. Retention
The tracking search sends the submitted reference to Supabase to perform a read-only lookup; the form does not create a separate search-history or shipment record. Shipment records and tracking updates remain in Supabase according to that project’s configuration. The retention and logging settings for the Supabase project and hosting providers have not been confirmed for this draft. Information copied to a visitor’s clipboard remains under the visitor’s device and operating-system controls; Qelvaron cannot determine or control when the visitor’s device clears it.
Technical request logs, if created by the production host or content-delivery providers, are subject to those providers’ configuration and retention schedules. Those schedules have not been confirmed here. If Qelvaron receives information through another channel, it should retain that information only for as long as reasonably needed for the stated business purpose, legal obligations, accounting, dispute resolution, or enforcement of agreements, and then delete or de-identify it where appropriate.
9. International processing
Qelvaron’s publicly stated location is Miami, Florida. Third-party hosting, font, and content-delivery infrastructure may process technical requests in other countries. The actual production providers and processing locations have not been confirmed for this draft. Where applicable law requires safeguards or disclosures for cross-border processing, the responsible operator should identify the relevant countries and safeguards before publication.
10. Security
Reasonable technical and organizational safeguards should be used to protect information handled by the website operator and its providers. No internet transmission or storage system can be guaranteed to be completely secure. Because the current site does not transmit the contents of its forms to Qelvaron, those fields should not be used for confidential or sensitive information. Provider-specific security controls have not been independently verified for this draft.
11. Your choices and privacy rights
Depending on where you live and the circumstances of the processing, applicable law may give you rights to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to complain to a supervisory authority. Some rights are subject to exceptions and verification requirements.
The current static forms do not deliver their contents to Qelvaron, so a message entered in those forms is not a request received by the operator. A dedicated privacy-request email address and mailing address have not been confirmed. They must be supplied and monitored before this policy is used as a final notice.
12. Children
This section was not present in the imported source and must be completed and reviewed before publication.
13. Third-party links
This section was not present in the imported source and must be completed and reviewed before publication.
14. Changes and contact
This section was not present in the imported source. Add a verified, monitored privacy contact and complete and review this section before publication.